Payment & Insurance


Clients may pay privately or use their behavioral mental health insurance.  We will call your insurance provider to confirm benefits and coverage, and you are advised to contact your insurance provider to do the same. Some of our therapists are in-network with:

  • Blue Cross Blue Shield
  • Cigna
  • Aetna
  • Others

and all services from our licensed clinicians are able to be filed for out-of-network insurance benefits with any insurance provider. Payment is due on the date of service.

We will ask whether you prefer to use your insurance or to private pay. Our billing office is able to file for your out-of-network benefits, or you may do so with our receipt. Please Contact Us at 678-644-0039, or at, for current rates or for more information.


Cancellation Policy

If you do not show up for your scheduled therapy appointment and you have not notified us at least 24 hours in advance, a $75 fee will be incurred.



Balance & Potential accepts cash, check, debit, Visa/Mastercard, American Express, and Health Savings Accounts. Returned checks are subject to a $30 fee.