Payment & Insurance


Clients may pay privately or use their behavioral mental health insurance.  We will call your insurance provider to confirm benefits and coverage, and you are advised to contact your insurance provider to do the same.  Many of our therapists are in-network with numerous plans including:

  • Blue Cross Blue Shield
  • Cigna
  • Aetna

We will ask whether you prefer to use your insurance or to private pay. We are equipped to file for out-of-network benefits, or you may do so yourself with our receipt, after paying us on the date of service. Please Contact Us at 678-644-0039, or at, for current private pay rates or for more information.



Balance & Potential accepts cash, check, debit, Visa/Mastercard, and Health Savings Account with Visa/MC logo. Returned checks are subject to a $30 fee.


Cancellation Policy

If you do not show up for your scheduled therapy appointment and you have not notified us at least 24 hours in advance, you will be required to pay for the session.